Watch On Demand: Responding to Incidents
For many people, the first day back to work in 2021 was a pretty light day. Why? Because Slack, the chat app used by a huge number of organizations, had a major outage on January 4th. Immediately social media lit up not just with folks wondering what was happening but also folks tweeting with the #hugops, a hashtag that acknowledges the human side of software incidents.
As Agilists, we focus on frequently delivering working software, but in complex technical ecosystems, software and systems can interact in unexpected ways that impact users. In this session, Cat Swetel will be joined by a panel of incident experts.
Courtney Nash, Incident Librarian at Verica
Gregory Vigneaux, Co-founder of the Adapt Institute
Nora Jones, Founder & CEO at Jeli.io
Date: Thursday, April 22
Time: 9:00AM | 12:00pm ET | 6:00pm CET